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Feedback Survey

DISCLAIMER: In exchange for each respondent’s completing the survey and submitting the requested information to IADC, IADC promises that it will keep the information submitted by each respondent confidential. It will not publish any information that would identify the respondent and IADC will use the information submitted solely for the purposes described in the survey.

  • All items marked with an asterisk (*) are required to be completed to submit the survey.
  • Note: Survey ratings are specific to the selected program. To provide feedback for additional programs you must complete individual surveys for those programs.
  • Please rate your customer service experience for the selected program in regards to the survey topic. A selection of Good, Fair, or Poor will create a text box for you to state why. This is necessary for us to both understand your expectations and to appropriately work towards improving your experience with IADC. For this, please be as detailed and honest as possible.

    For questions, concerns, or additional feedback related to this survey, please contact Quality@iadc.org.
  • WellSharp™

  • This rating is only applicable to the iadc.wellsharp.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the WellSharp program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • WellSharp™ Plus

  • This rating is only applicable to the iadc.wellsharp.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the WellSharp Plus program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • Managed Pressure Drilling (MPD)

  • This rating is only applicable to the iadc.wellsharp.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the Managed Pressure Drilling program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • Drilling Industry Training (DIT)

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the DIT program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • H2S Safe™

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the H2S program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • Crane-Rigger

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the Crane and Rigger program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • RigPass

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the RigPass program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application to this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • Basin United

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the Basin United program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • Competence Assurance Program

  • This rating is only applicable to the Accreditation.iadc.org IADC program database. Other databases should be rated in a separate survey for the applicable program.
  • This rating is only applicable to your experience with the documents used for the Competence Assurance program. Your experiences with program specific documents for other programs should be rated in a separate survey for the applicable program.
  • This rating is only applicable to IADC experiences not separately listed in this survey for rating. Things like Quality of Service, Responsiveness, Databases, and Documents should not be included in this rating.
  • Areas included elsewhere in this survey should not be included in this rating. Things like communications regarding the Application processing, experience with specific IADC individuals, experience with third parties, etc. may be covered elsewhere.
  • This rating applies explicitly to the application process. General communications are rated elsewhere. If you did not submit an application for this program within the last year please select N/A. Be aware that the overall Application completion time, from submission of application to accreditation decision, has an allowance of up to 60 days. The timeline for this does not start until the applicant has submitted all documents, completed in full, and payment for the application has been made.
  • This rating is specific to the support received by IADC. Interactions with third parties should be rated in the applicable section.
  • The following information is optional but will assist us if clarification or additional information is needed regarding your feedback.

  • This includes positive or negative IADC experiences, suggestions/requests for improvements/changes, comments on changes to programs and program criteria, etc.
  • Robot Test

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