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Software Questions & Support

Use this form to submit a question or report an issue about the software used at IADC.

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Name*

First Last

Email*

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Company Name*

Company Phone*

Company Contact*

First Last

Company Contact Email*

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Choose software for assistance*

Bookstore / eBooks

Bulk Emailers

Cybersecurity

ERP / CRM

Hydrohouse Game

ISP Database

KSA Database

LMS / AMS

Microsoft 365

Network Management

Safety Toolbox

Videoconferencing

Websites (IADC.org, etc)

Have you already reported this issue?*

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No

Date*

How did you report this issue?*

Email

Phone

Please provide the Subject of the email you sent*

Please provide the message you sent in your report*

Please provide the phone number you called from*

Did you receive a response from IADC?*

If you reported this issue already, IADC may have contacted you by now.

Yes

No

What was the response from IADC?*

Please provide the response you received from IADC regarding this issue.

Is this a software or hardware issue?*

Software

Hardware

Please provide a title or name for the issue you are reporting*

Provide the date you encountered the issue*

Provide the time you encountered the issue*

Hours

:

Minutes

AM/PM

Is the issue preventing access to the software?*

Yes

No

Please describe the issue*

How did you encounter the issue?*

Were you using a web browser?*

Yes

No

Which web browser?*

Is there anything else you would like to add?*

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No

Please add details*

Do you need someone to contact you?*

Yes

No

Who should be contacted?*

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Phone*

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Phone +1 713 292 1945
Fax +1 713 292 1946

3657 Briarpark Drive #200
Houston, Texas 77042
USA

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